Shipping policy

Shipping Policy

## Order Processing Time

All orders are made to order. Please allow **2–5 business days** for production before your order ships.

Once your order has been produced and shipped, you will receive a confirmation email with tracking information.

## Shipping Time

Estimated shipping times depend on your location.

United States: **3–7 business days**

Please note that shipping times are estimates and may vary depending on the shipping carrier, location, and seasonal demand.

## Shipping Costs

Shipping costs are calculated at checkout based on your location and the shipping method selected.

## Order Tracking

Once your order ships, you will receive an email with a **tracking number** so you can monitor your delivery.

## Incorrect Addresses

Please make sure your shipping address is correct before completing your order. We are not responsible for packages sent to incorrect addresses provided by the customer.

## Lost or Delayed Packages

If your package appears lost in transit or delayed, please contact us and we will work with the shipping carrier to resolve the issue.

## Damaged Items

If your order arrives damaged, please contact us within **7 days of delivery** and include photos of the damaged item so we can assist you.

## Contact

If you have any questions about shipping, please contact us at:

**Feline Rich**
[felinerichbrand@gmail.com](mailto:felinerichbrand@gmail.com)
Baltimore, Maryland, United States